Defence Workforce Support Specialist

Serco; Helston; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

29 days’ holiday

Contributory pension

Internal training courses

Employee Assistance Programme

Flexible/hybrid working

Staff discounts

Volunteer day

Job summary

Serco is seeking a Workforce Support Administrator to provide workforce administration and employee support services across the Royal Navy Support portfolio, with a focus on IMOS contract and AESAS activities. You will maintain accurate workforce data, coordinate recruitment, attendance and HR reporting, and help ensure GDPR-compliant records to support operational delivery.

This full-time role based near RNAS Culdrose offers a structured environment with opportunities to contribute to defence

Qualifications

• Experience in workforce administration and employee lifecycle processes.
• Maintaining workforce databases, personnel records and producing management information reports.
• Excellent Microsoft Excel skills with the ability to analyse data and produce accurate reporting.
• Confident handling of confidential workforce and HR information with professionalism and integrity.

Responsibilities

• Act as the workforce administration focal point across the Royal Navy Support portfolio, supporting employees and managers with workforce-related queries.
• Coordinate Time2Work administration, reporting and monitoring activities, ensuring compliance and timely resolution of queries.
• Maintain accurate workforce records, personnel files, databases and reporting tools in line with GDPR requirements.
• Support recruitment activities by coordinating interviews, onboarding, pre-employment documentation and recruitment tracking.
• Administer attendance, annual leave and absence processes, while supporting payroll query resolution and workforce reporting.
• Produce workforce reports, metrics and management information to support governance forums and workforce planning.

Skills

Workforce admin

Data management

Excel skills

Confidentiality

Prioritisation

Tools

Microsoft Excel

Job description

Serco is seeking a Workforce Support Administrator to provide workforce administration and employee support services across the Royal Navy Support portfolio, with a focus on IMOS contract and AESAS activities. You will maintain accurate workforce data, coordinate recruitment, attendance and HR reporting, and help ensure GDPR-compliant records to support operational delivery.

This full-time role based near RNAS Culdrose offers a structured environment with opportunities to contribute to defence