Workforce Data & Support Administrator

Serco Limited; Helston; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

29 days' holiday plus bank holidays

Contributory pension scheme

Internal courses and qualifications

Employee Assistance Programme

Wellbeing app and health resources

Discounts across retailers

Volunteer day and charitable giving

Employee networks for inclusion

Job summary

Serco Limited is seeking a Workforce Support Administrator at RNAS Culdrose, Helston. You will provide workforce administration, coordination and employee support services across the Royal Navy Support portfolio, with emphasis on IMOS contract and AESAS support as required.

You will ensure workforce data is accurate, compliant and readily available to support operational delivery, handling employee lifecycle activities and producing management information for governance forums and leadership

Qualifications

• Experience in workforce administration and employee lifecycle processes.
• Strong experience maintaining workforce databases, personnel records and producing management information reports.
• Excellent Microsoft Excel skills, with the ability to analyse data and produce accurate reporting.
• Confident handling confidential workforce and human resources information with professionalism and integrity.
• Strong organisational, communication and problem-solving skills, with the ability to manage competing priorities effectively.

Responsibilities

• Act as the workforce administration focal point across the Royal Navy Support portfolio, supporting employees and managers with workforce-related queries.
• Coordinate Time2Work administration, reporting and monitoring activities, ensuring compliance and timely resolution of queries.
• Maintain accurate workforce records, personnel files, databases and reporting tools in line with company procedures and GDPR requirements.
• Support recruitment activities by coordinating interviews, onboarding, pre-employment documentation and recruitment tracking.
• Administer attendance, annual leave and absence processes, while supporting payroll query resolution and workforce reporting.
• Produce workforce reports, metrics and management information to support governance forums, leadership reviews and workforce planning activities.

Skills

Workforce administration

Excel data analysis

Confidentiality handling

Communication

Time management

Payroll support

Tools

Time2Work system

HR databases

Reporting tools

Microsoft Excel

Job description

Serco Limited is seeking a Workforce Support Administrator at RNAS Culdrose, Helston. You will provide workforce administration, coordination and employee support services across the Royal Navy Support portfolio, with emphasis on IMOS contract and AESAS support as required.

You will ensure workforce data is accurate, compliant and readily available to support operational delivery, handling employee lifecycle activities and producing management information for governance forums and leadership