Defence Engineering Support & Assurance Manager

Serco Limited; Garras; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Learning and development opportunities

Employee assistance programme

Job summary

Serco Limited is seeking an experienced Engineering Support Manager to lead assurance, compliance and quality for the Royal Navy portfolio at RNAS Culdrose. You will work with delivery managers and customer representatives to ensure safety, regulatory compliance and high-quality engineering services.

The role focuses on leading audits, competency and governance activities, developing teams and driving continuous improvement to support operational performance and service delivery for the Royal

Qualifications

• Experience within a military or civil aviation engineering environment.
• Strong knowledge of quality, compliance and assurance processes.
• Experience conducting audits, investigations and root cause analysis.
• Proven leadership skills with experience developing and managing teams.
• Strong stakeholder management and communication skills.
• A proactive approach to continuous improvement and operational excellence.
• A commitment to safety, compliance and delivering exceptional customer service.

Responsibilities

• Lead assurance, audit and compliance activities to ensure regulatory, contractual and operational requirements are met.
• Supporting the delivery of contractual and operational performance targets.
• Leading quality and audit programmes, ensuring regulatory and contractual compliance.
• Supporting and developing teams to achieve high standards of performance.
• Champion a positive safety and reporting culture, promoting proactive reporting and effective risk management.
• Analyse performance and assurance data to identify trends, root causes and opportunities for improvement.
• Oversee engineering authorisations, competency management and support the apprentice development programmes.
• Support governance, customer assurance and performance reporting activities across the contract.
• Build strong relationships with customers, stakeholders and suppliers to support exceptional service delivery.
• Contribute to the ongoing development of the Quality Management System and future growth opportunities across the portfolio.

Skills

Leadership

Quality management

Compliance

Audits

Root cause analysis

Stakeholder management

Continuous improvement

Safety culture

Job description

Serco Limited is seeking an experienced Engineering Support Manager to lead assurance, compliance and quality for the Royal Navy portfolio at RNAS Culdrose. You will work with delivery managers and customer representatives to ensure safety, regulatory compliance and high-quality engineering services.

The role focuses on leading audits, competency and governance activities, developing teams and driving continuous improvement to support operational performance and service delivery for the Royal