Deductions Analyst – Reconciliation & Cashflow Excellence

MPM Products Ltd.; Manchester; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

MPM Products Ltd. in Manchester is seeking a Deductions Analyst to review customer deductions and safeguard financial integrity of deduction-related transactions.

You will perform root cause analysis, resolve disputes with retailers, and produce detailed reports, collaborating with Customer Service and 3PL to ensure accurate invoicing and trading terms. This permanent, on-site role requires strong communication, solid accounting knowledge and a proactive approach in a fast-paced FMCG

Qualifications

• Experience working with retailer credit/collections and deduction management.
• Strong accounting knowledge and attention to detail.
• Excellent written and verbal communication and problem-solving skills.
• Experience in FMCG industry and order-to-cash processes.

Responsibilities

• Responsible for timely and accurate reconciliation and analysis of customer deductions.
• Investigate and resolve retailer claims relating to invoice discrepancies, pricing errors, promotional funding, logistics compliance and service level penalties.
• Build strong relationships with key account deductions teams.
• Work with customers to challenge disputed deductions and resolve to support accurate invoicing.
• Monitor customer accounts to ensure adherence to agreed trading terms and challenge invalid deductions in accordance with contractual agreements.
• Collaborate with Customer Service and 3PL contacts to review deductions information such as shortages and returns to support accurate deductions management.
• Identify deduction patterns and possible operation issues and assist in solution development with sales, brokers and customer teams.
• Work with Sales to understand promotions and discounts to support related deductions.
• Maintain up-to-date records of remaining deduction balances and prepare deduction reporting to support Sales with customer reviews.
• Challenge ways of working to improve results and processes to drive down logistics deductions and prevent recurrence.

Job description

MPM Products Ltd. in Manchester is seeking a Deductions Analyst to review customer deductions and safeguard financial integrity of deduction-related transactions.

You will perform root cause analysis, resolve disputes with retailers, and produce detailed reports, collaborating with Customer Service and 3PL to ensure accurate invoicing and trading terms. This permanent, on-site role requires strong communication, solid accounting knowledge and a proactive approach in a fast-paced FMCG