Debt Support & Administration Officer — Client Care

Citizens Advice South Lincolnshire; Grantham; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

Citizens Advice South Lincolnshire in Grantham is seeking a Debt Support Officer to assist our debt caseworkers in guiding clients through their debt advice journey. The role is broad, rewarding and ideal for developing administration and interpersonal skills, with liaising duties across referrers and third parties to ensure a smooth client experience from service entry to closure.

Location: Grantham. Salary: £24,500 per annum (FTE) rising to £24,650 per annum (FTE).

Qualifications

• This is a role ideal for someone looking to apply their skillset in an administrative-based role.

Responsibilities

• Liaise with referrers and third parties to ensure the client has the smoothest experience possible from service entry to case closure.

Job description

Citizens Advice South Lincolnshire in Grantham is seeking a Debt Support Officer to assist our debt caseworkers in guiding clients through their debt advice journey. The role is broad, rewarding and ideal for developing administration and interpersonal skills, with liaising duties across referrers and third parties to ensure a smooth client experience from service entry to closure.

Location: Grantham. Salary: £24,500 per annum (FTE) rising to £24,650 per annum (FTE).