Debt Recovery Officer

Hartlepool; Tees Valley; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave

Retail savings across UK retailers

Cycle to Work Scheme

Employee Assistance Programme

Hybrid working & flexi scheme

Job summary

Hartlepool Borough Council is seeking a dedicated Recovery Officer to join our Shared Services Recovery team in Hartlepool. You will support a range of recovery activities including Housing Benefit overpayments and sundry debt invoices, contributing to effective debt management and cash collection in a busy local government environment.

The role requires reliability and a DBS check and offers hybrid working arrangements and a flexi scheme where applicable, with a competitive salary and extensive

Qualifications

• DBS check required.

Responsibilities

• Provide recovery support duties including Housing Benefit Overpayment and Sundry Debtor invoices.
• Manage debt collection, direct debit processes and liaise with departments.

Job description

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.

In return we can offer you a competitive salary as well as a range of different benefits including

• access to a Local Government Pension Scheme
• a generous annual leave allowance
• access to a range of savings across the UK's major retailers
• Cycle to Work Scheme
• an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable

Reporting to the Senior Recovery Officer and within the Recovery team of the Shared Services section, you will be responsible for providing a wide range of recovery support duties (Housing Benefit Overpayment & Sundry Debtor invoices, debt management, direct debit collection and department liaison) as part of our team.

The successful applicant will be required to undertake a DBS check via the Disclosure and Barring Service