Senior Recoveries Case Handler

MERJE; Stretford; Presencial; GBP 36 000 - 48 000; Tempo integral

Resumo da oferta

MERJE in the UK is seeking an experienced Debt Recovery Legal Executive to manage the litigation process for overdue balances. You will initiate proceedings, coordinate with external solicitors, draft filings, and track progress from initiation to judgment while ensuring compliance with GDPR and regulatory standards.

You’ll assess viable cases, negotiate settlements, represent the company in England and Scotland courts, and keep stakeholders updated on case status.

Qualificações

• Experience in litigation and court attendance focused on debt collection.
• Knowledge of debt recovery litigation processes and filing procedures.
• Experience managing debt collection cases through full litigation cycle.
• Experience in a collections environment with large customer bases.
• Understanding of regulatory requirements affecting B2B organisations.

Responsabilidades

• Account Review: Assess accounts that have reached the litigation/vacant process and enforcement action, ensuring only viable cases are pursued to a final hearing.
• Legal Action: Initiate legal proceedings against customers with overdue balances, ensuring compliance with legal and regulatory guidelines.
• Collaboration: Work with external solicitors to prepare detailed witness statements for positive outcomes at final hearings.
• Document Preparation: Draft and file legal documents, including complaints, motions, summons, and other court filings.
• Case Management: Track the progress of legal cases, ensuring deadlines and requirements are met, and provide instructions based on defences presented.
• Risk Advisory: Advise management on legal risks associated with litigation efforts, including potential liabilities and cost-effectiveness.
• Record Maintenance: Maintain comprehensive and accurate records of litigation cases, including communications, legal filings, and court orders.
• Settlement Negotiation: Evaluate and negotiate settlement offers to avoid lengthy court procedures, balancing recovery goals with cost-effective outcomes.
• Court Representation: Represent the company in court hearings, trials, and legal proceedings in both England and Scotland to recover overdue debts.
• Process Improvement: Regularly review and assess the performance of debt collection litigation processes, identifying opportunities for improvement.
• Stakeholder Communication: Provide regular updates to internal stakeholders and senior management on ongoing litigation cases and debt recovery efforts.
• Compliance: Ensure all activities comply with regulatory standards, GDPR, and quality policies.

Conhecimentos

Litigation knowledge

Debt recovery processes

Court attendance

Regulatory compliance

Stakeholder communication

Ferramentas

CRM systems

Descrição da oferta de emprego

Are you an experienced litigation professional with a passion for debt recovery? Do you excel in managing legal actions and navigating complex cases? If so, we have an exciting opportunity for you!

As a Debt Recovery Legal Executive in our clients Debt Operations team, you will manage the execution of legal actions for the collection of overdue customer balances. You will be responsible for initiating legal proceedings against customers who have failed to settle outstanding debts, managing cases from initiation to successful resolution.

What you’ll be doing

• Account Review: Assess accounts that have reached the litigation/vacant process and enforcement action, ensuring only viable cases are pursued to a final hearing.
• Legal Action: Initiate legal proceedings against customers with overdue balances, ensuring compliance with legal and regulatory guidelines.
• Collaboration: Work with external solicitors to prepare detailed witness statements for positive outcomes at final hearings.
• Document Preparation: Draft and file legal documents, including complaints, motions, summons, and other court filings.
• Case Management: Track the progress of legal cases, ensuring deadlines and requirements are met, and provide instructions based on defences presented.
• Risk Advisory: Advise management on legal risks associated with litigation efforts, including potential liabilities and cost-effectiveness.
• Record Maintenance: Maintain comprehensive and accurate records of litigation cases, including communications, legal filings, and court orders.
• Settlement Negotiation: Evaluate and negotiate settlement offers to avoid lengthy court procedures, balancing recovery goals with cost-effective outcomes.
• Court Representation: Represent the company in court hearings, trials, and legal proceedings in both England and Scotland to recover overdue debts.
• Process Improvement: Regularly review and assess the performance of debt collection litigation processes, identifying opportunities for improvement.
• Stakeholder Communication: Provide regular updates to internal stakeholders and senior management on ongoing litigation cases and debt recovery efforts.
• Compliance: Ensure all activities comply with regulatory standards, GDPR, and quality policies.

Your experience

• Previous experience in litigation and court attendance, with a focus on debt collection.
• Strong knowledge of debt recovery litigation processes, legal filing procedures, and courtroom protocols.
• Experience managing debt collection cases through the full litigation cycle, from initiation to judgment.
• Experience in a collection’s environment, specifically with large customer bases or commercial accounts.
• In-depth knowledge of legal processes impacting debt collection, including litigation and enforcement across England or Scotland.
• Understanding of regulatory requirements impacting B2B organisations.
• Proficiency in using Customer CRM and/or Lead Management systems.

Skills Required:

• Exceptional Negotiation and Communication: Demonstrated ability to engage effectively with customers, external counsel, and internal teams.
• Meticulous and Organised: Strong focus on accuracy and compliance in legal documentation, ensuring all details are thoroughly managed.
• Multitasking Proficiency: Capable of handling multiple cases simultaneously and prioritising tasks efficiently.
• Professional and Approachable: Friendly and helpful demeanour, fostering positive relationships with colleagues and customers.
• Team Player and Independent Worker: Ability to work both independently and collaboratively, maintaining composure under pressure in a fast-paced environment.

Applicants must be located and eligible to work in the UK without sponsorship.

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