Debt Recovery & Admin Specialist - Hybrid, Global Impact

SmartestEnergy Limited; Worthing; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

SmartestEnergy Limited, Worthing, is hiring for a hybrid Debt Management Administrator role. You will oversee relationships with Debt Collection Agencies and Meter Operators to drive timely debt recovery and resolve queries with professionalism.

You will also coordinate Disconnection/Reconnection processes and liaise with Finance and Technical teams to improve recovery outcomes. We seek candidates with proven administration experience, strong numeracy, and good IT skills in MS Office.

Qualifications

• Proven administration experience with ability to prioritise workloads.
• Intermediate IT skills in MS Office.
• Highly numerate with attention to detail for accurate records.
• Strong problem-solving abilities.

Responsibilities

• Oversee collaborations with Debt Collection Agencies and Meter Operators for debt recovery.
• Handle queries and communications in a professional, timely manner.
• Manage a portfolio of debt cases and tailor recovery/escalation strategies.
• Administer Disconnection/Reconnection processes and coordinate with internal teams.
• Produce custom reports for internal and external stakeholders.

Skills

Administration experience

Numeracy

Problem solving

Prioritising workloads

Tools

MS Office

Job description

SmartestEnergy Limited, Worthing, is hiring for a hybrid Debt Management Administrator role. You will oversee relationships with Debt Collection Agencies and Meter Operators to drive timely debt recovery and resolve queries with professionalism.

You will also coordinate Disconnection/Reconnection processes and liaise with Finance and Technical teams to improve recovery outcomes. We seek candidates with proven administration experience, strong numeracy, and good IT skills in MS Office.