Debt Controller - 12 month FTC

DAC Beachcroft Dublin; Birmingham; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Debt Controller for a 12-month fixed-term contract, fully remote. The role involves managing debt collections through effective communication and collaboration with internal and external clients. The ideal candidate is detail-oriented, client-focused, and proficient in financial systems. The position offers flexibility, competitive remuneration, and opportunities for professional growth.

Benefits

Private medical insurance

Income protection

Gym discounts

Opportunities for growth

In-person and remote social events

Participation in ESG activities

Qualifications

• Experienced in all areas of collections.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Handle a high volume of internal and external communication regarding debt.
• Collaborate with Finance teams to resolve issues.
• Develop strategies to maximize collections.

Skills

Client-focused

Detail-oriented

Excellent communication

Numeracy

Highly organized

Tools

Microsoft Office

3E or similar legal accounting systems

Job description

Join to apply for the Debt Controller - 12 month FTC role at DAC Beachcroft Dublin

Application Deadline: 23 May 2025

Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)

Employment Type: Fixed Term Contract

Location: Remote - England and Wales

Description

DAC Beachcroft has an exciting opportunity for a Debt Controller to join our Debt Recovery team within Finance on a full-time 12-month FTC contract, which will be fully remote.

Reporting to the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the firm’s debt through high-volume internal and external communication. The Debt Collector will maintain regular contact with external and internal clients regarding their debt, make notes on the 3E system as necessary, and ensure collection is seen through until the debt is no longer outstanding.

Our Debt Recovery team supports the firm in management accounting, billing, purchase, payments management, and budgeting, as well as providing financial compliance input to support strategic decision-making. The team plays a vital role in managing risk and financial performance for the firm.

What you will do

1. Handle a high volume of internal and external phone calls/emails chasing the debt while providing excellent customer service.
2. Maintain regular contact with Partners, Lawyers & Clients regarding their debt.
3. Collaborate with other teams within Finance to identify root causes and resolve issues or improve processes.
4. Understand and manage client and partner/lawyer requirements.
5. Seek collections to meet cash collection targets and reduce aging.
6. Keep 3E system notes up to date and ensure quality system usage.
7. Develop and implement strategies to maximize collections and reduce delinquencies.

Who you are

1. Experienced in all areas of collections.
2. Client-focused (internal and external) with a high standard of service delivery.
3. Highly organized, able to manage a changing workload under pressure, meeting targets and standards.
4. Proactive, flexible, and able to work on own initiative.
5. Detail-oriented with excellent communication and numeracy skills.
6. Proficient in Microsoft Office, especially Excel (pivot tables, VLOOKUP, etc.).
7. Knowledge of insurance collections is advantageous but not essential.
8. Experience with 3E or similar legal accounting systems is advantageous but not essential.
9. Experience working with bad debt is advantageous but not essential.

What’s in it for you?

1. Flexibility and work-life balance - more details.
2. Competitive remuneration package including private medical insurance, income protection, and gym discounts.
3. Opportunities for growth and professional development.
4. In-person and remote social events.
5. Participation in ESG activities.

We are committed to diversity and inclusion. If you are excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You might be the right fit for this or other roles!