Debt Adviser – Telephone Support (Full Training Provided)

Citizens Advice; Beeston; On-site; GBP 22,000 - 27,000; Full time

Job summary

Citizens Advice Nottinghamshire Central & South is recruiting debt advisers to support clients via telephone. You will join a small, collaborative team and deliver practical debt advice. A full training programme is provided for successful applicants.

The role is permanent, 37 hours per week, based at the Beeston office, with a pay package of £24,500 per year and incremental increases after probation.

Qualifications

• High level of commitment to training and understanding advice processes.

Responsibilities

• Provide debt advice over the telephone to clients in need.
• Work with a tight team to offer support and a way forward.
• Full training is provided.

Skills

Training commitment

Prioritisation

Effective communication

Team player

Following procedures

Confidentiality

Job description

Citizens Advice Nottinghamshire Central & South is recruiting debt advisers to support clients via telephone. You will join a small, collaborative team and deliver practical debt advice. A full training programme is provided for successful applicants.

The role is permanent, 37 hours per week, based at the Beeston office, with a pay package of £24,500 per year and incremental increases after probation.