Debt Advice Caseworker: Ex-Offender Support (Community & Prison)

Aspire Recruitment; Hunmanby; On-site; GBP 25,000 - 30,000; Full time

Job summary

Aspire Recruitment is seeking an experienced Debt Advice Caseworker (Ex-Offender Support) based across Bridlington and Scarborough. The role focuses on supporting people with complex financial situations within probation services, hubs and prison settings.

You will review finances, develop repayment plans, negotiate with creditors and help clients regain control of their finances. This is a frontline role requiring empathy, strong communication, and DBS clearance.

Qualifications

• Experience delivering debt advice or money guidance to people with complex financial needs.
• Background in Citizens Advice, debt charities, housing or welfare services, or similar organisations.
• Experience supporting marginalised groups, including ex-offenders.
• Excellent communication and record-keeping skills.

Responsibilities

• Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
• Carry out full financial assessments, including income, expenditure and debt reviews.
• Support individuals to prioritise debts and develop affordable repayment plans.
• Liaise with creditors, landlords and utilities to negotiate repayments or resolutions.
• Provide guidance on benefits, entitlements and ongoing claims.
• Support individuals to improve budgeting skills and financial stability over time.
• Maintain accurate case records in line with advice standards.
• Work flexibly across community locations and prison environments as required.

Skills

Debt advice

Money guidance

Caseload management

Creditors negotiation

Benefits systems

Job description

Aspire Recruitment is seeking an experienced Debt Advice Caseworker (Ex-Offender Support) based across Bridlington and Scarborough. The role focuses on supporting people with complex financial situations within probation services, hubs and prison settings.

You will review finances, develop repayment plans, negotiate with creditors and help clients regain control of their finances. This is a frontline role requiring empathy, strong communication, and DBS clearance.