DC Warehouse Leader: Strategy, Ops & Growth

H&M; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Staff discount

Help@Hand & Retail Trust benefits

HIP incentive program

Gym discount

Job summary

H&M Group is seeking a DC Department Manager in Milton Keynes to lead warehouse operations, optimise inbound and outbound performance, and drive long-term growth. You will guide Team Leaders, implement scalable processes, and champion inclusive leadership across the distribution centre.

The role focuses on strategy, workforce development, budget management, and adoption of new technologies to improve efficiency and sustainability within a global fashion company.

Responsibilities

• Define and execute departmental strategy in alignment with DC, regional, and global objectives.
• Oversee end-to-end warehouse flows including receiving, allocation, picking, packing, returns, shipping, and VAS.
• Lead, coach, and inspire Team Leaders to develop high-performing teams.
• Foster a culture of accountability, empowerment, and continuous learning.
• Support and apply best practices in HR, ER, and LR policies, including fair performance management and conflict resolution.
• Be a role model ensuring inclusive leadership and psychological safety, embedding Inclusion and Diversity into daily routines and team culture to ensure fair treatment of team members.
• Align labour and capacity with long‑term forecasted volume, ensuring scalability for growth.
• Drive talent planning, succession management, and development in collaboration with HR.
• Drive engagement strategies that promote retention, motivation, and shared ownership
• Own department budget planning, cost tracking, and collaborate with Controlling and other functions to drive transparency and cost efficiency.
• Lead ABC slotting and space optimisation to enhance throughput and minimise waste.
• Drive continuous improvement, process optimisation, and adoption of new technologies.
• Ensure compliance with company standards, sustainability goals, and legal regulations.

Job description

H&M Group is seeking a DC Department Manager in Milton Keynes to lead warehouse operations, optimise inbound and outbound performance, and drive long-term growth. You will guide Team Leaders, implement scalable processes, and champion inclusive leadership across the distribution centre.

The role focuses on strategy, workforce development, budget management, and adoption of new technologies to improve efficiency and sustainability within a global fashion company.