Warehouse First-Line Leader: Drive Efficiency & Growth

DHL Supply Chain; Milton Keynes; On-site; Confidential; Full time

Benefits offered by this job

Free parking and on-site canteen

33 days annual leave

Discretionary annual company bonus

Pension with 8% employer + 4% employee

GP consultations 24/7

Retail and lifestyle discounts

Mortgage advice

Job summary

DHL Supply Chain is seeking a Warehouse First Line Manager in Milton Keynes. You will lead a warehouse team, ensuring safe, efficient operation and timely order processing.

The role involves monitoring performance, coaching staff and managing day-to-day activities on site. You will need prior warehouse management experience, strong communication skills, knowledge of H&S requirements, and familiarity with WMS and MHE operations.

Qualifications

• Previous warehouse management experience (First Line Manager/Shift Manager/Team Leader) is essential.
• Experience with Inventory Management disciplines is desirable.
• Knowledge of Health & Safety requirements.
• Excellent communication skills - verbal and written.
• Knowledge of MHE operations and licences desirable.
• IT literate with WMS and Microsoft packages.

Responsibilities

• Directly assist management by reporting on and monitoring effectiveness of warehousing activities and performance in your area.
• Supervise and coordinate productivity by communicating job expectations to direct reports, ensuring deadlines are met safely and to standards.
• Track and trace orders using the in-house tracking software and keep records up to date.
• Deliver team member performance reviews and assist with development and succession planning.
• Support briefing activities such as performance appraisals, briefs, PD boards, disciplinaries and grievances.
• Ensure shift is managed in line with Health & Safety legislation and company procedures.
• Assist with resource planning, interview processes and inductions for new starters.

Skills

Warehouse management experience

Inventory management

Health & safety knowledge

Communication skills

MHE knowledge

IT literacy (WMS)

Leadership

Planning skills

Analytical/numerical skills

Tools

WMS

Microsoft Office

Job description

DHL Supply Chain is seeking a Warehouse First Line Manager in Milton Keynes. You will lead a warehouse team, ensuring safe, efficient operation and timely order processing.

The role involves monitoring performance, coaching staff and managing day-to-day activities on site. You will need prior warehouse management experience, strong communication skills, knowledge of H&S requirements, and familiarity with WMS and MHE operations.