DB Pensions Administrator

JR United Kingdom; Bath; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise réputée dans le domaine des pensions recherche des administrateurs de pensions pour rejoindre leur équipe dynamique. Ce poste offre des opportunités d'apprentissage et de développement, tout en contribuant à des tâches significatives dans un environnement de travail collaboratif.

Benefits

23 jours de congé (augmentant à 27)

Plan de pension et assurance vie de l'entreprise

Congés familiaux améliorés

Journée de bénévolat payée par an

Accès à des groupes de réseaux d'employés inclusifs

Qualifications

• Expérience en administration de pensions DB requise.
• Compétences numériques et de saisie de données solides.
• Capacité à travailler sous pression et à respecter des délais.

Responsibilities

• Fournir un excellent service client en traitant les demandes liées aux pensions.
• Répondre aux questions des membres par plusieurs canaux de communication.
• Assurer la conformité avec les normes de qualité internes et les exigences réglementaires.

Skills

Strong numeracy

Data input skills

Ability to work under pressure

Proficiency with telephone and computer systems

Collaborative team player

Job description

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My client supports pension schemes of all shapes and sizes, and they are a trusted name in the pensions industry. Due to continued growth, the team are looking for several experiencedPensions Administrators to join their dynamic and supportive team.

This is an exciting opportunity to work with a variety of clients, contribute to meaningful work, and grow your career in a thriving, forward-thinking environment.

What You’ll Be Doing

• Delivering excellent customer service by processing a range of pension-related tasks including address changes, valuations, quotations, policy amendments, and more.
• Responding to member queries across multiple communication channels within agreed SLA targets.
• Ensuring compliance with internal quality standards and external regulatory requirements.
• Taking ownership of your personal development through training and continuous learning.
• Identifying and escalating risks, complaints, and breaches in a timely manner.

What We’re Looking For

• DB Pensions Administration experience.
• Strong numeracy and data input skills
• Ability to work under pressure and meet tight deadlines.
• Proficiency with telephone and computer systems.
• A collaborative team player with the ability to support and coach others.

What’s In It For You

• 23 days’ holiday (rising to 27) plus the option to buy additional leave.
• Company-matched pension scheme and life assurance.
• Enhanced family leave policies including 15 weeks’ fully paid maternity, adoption, and shared parental leave.
• Voluntary benefits tailored to your lifestyle – from retail discounts to wellbeing and travel perks.
• One paid volunteering day per year to support a cause of your choice.
• Access to inclusive Employee Network Groups and continuous learning opportunities.

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Created on 06/06/2025 by JR United Kingdom