Pension Administrator

JR United Kingdom; Basildon; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading UK pension firm is seeking a Remote Pension Administrator to enhance their team. The successful applicant will be instrumental in processing member queries, valuations, and policy amendments, contributing to a smooth administration process. Ideal candidates should have a strong pension background, exemplary numeracy skills, and adeptness with IT systems, ensuring efficient service delivery.

Qualifications

• Experience with defined benefit (DB) pension schemes.
• Ability to work under pressure and meet deadlines.
• Excellent accuracy and quality management skills.

Responsibilities

• Process change requests and member queries.
• Provide valuations and policy amendments.
• Report risks and complaints in a timely manner.

Skills

Numeracy

Data inputting

Communication

Attention to detail

Education

Pension administration experience

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.