Pension Administrator

JR United Kingdom; Worcester; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading UK pension firm is seeking a Remote Pension Administrator. This role involves processing various requests, responding to member queries, and ensuring compliance with regulations. Candidates should have solid experience in pension administration, excellent numeracy skills, and strong attention to detail. This opportunity also includes the chance to work effectively under pressure and meet tight deadlines.

Qualifications

• Pension administration experience, particularly with DB pension schemes.
• Excellent numeracy and data input skills.
• Strong written communication across multiple channels.

Responsibilities

• Processing changes of address and providing valuations.
• Answering member queries within SLA targets.
• Identifying and reporting risks and complaints.

Skills

Numeracy skills

Data inputting skills

Communication skills

Attention to detail

Quality management

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.