Pension Administrator

JR United Kingdom; Chester; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading UK pension firm is seeking a Remote Pension Administrator to manage member inquiries and process administrative tasks. Successful candidates will possess solid experience in pension administration, especially with Defined Benefit schemes, and will demonstrate excellent communication and analytical skills. This role offers the opportunity to work under tight deadlines while delivering exceptional service.

Qualifications

• Experience in pension administration, especially with DB pensions.
• Excellent accuracy and attention to detail.
• Strong communication skills across different channels.

Responsibilities

• Process Change of Address and member queries.
• Provide Valuations, Quotations and Projections.
• Identify and report risks and complaints promptly.

Skills

Numeracy

Data inputting

Attention to detail

Communication

Quality management

Ability to work under pressure

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.