Pension Administrator

JR United Kingdom; Telford; Remote; GBP 30,000 - 40,000; Full time

Job summary

JR United Kingdom, a leading pension firm, is seeking a Remote Pension Administrator to handle policy changes, provide valuations, and ensure member support. The role requires experience in pension administration and strong communication skills to maintain compliance and accuracy in a fast-paced environment.

Qualifications

• Experience in pension administration, especially with DB schemes.
• Strong data inputting skills and ability to work under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Process address changes, valuations, quotations, and amendments.
• Answer member queries within agreed SLA targets.
• Identify and report risks and complaints promptly.

Skills

Numeracy

Attention to detail

Communication

Quality management

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.