Days Warehouse Shift Manager

Dx; Rishton; Presencial; GBP 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Company funded Health Cash Plan

Holidays: 25 days + bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme with 24/

DX Discounts Portal

Career progression opportunities

Descripción de la vacante

Dx seeks a proactive Shift Manager to lead daily warehousing operations, ensuring cost efficiency and attainment of SLA and KPI targets. You will oversee the shift team, safeguard safety and policy compliance, and foster strong customer service delivery through effective performance management.

Experience in logistics or distribution is essential. The role offers progression opportunities within a fast-paced mail/distribution environment.

Formación

• Previous experience in the logistics or distribution industry is essential.

Responsabilidades

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Conocimientos

Team leadership

Warehouse management

Performance monitoring

KPI tracking

Descripción del empleo

Role summary

The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.

Key responsibilities

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!