Day Support Worker

Active Care Group; York and North Yorkshire; On-site; GBP 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Holiday pay 14.07%

Nest pension

Training & development

Refer a friend bonus

Job summary

Active Care Group in York is seeking dedicated female Support Workers to provide one-to-one, person-centred care for a client with complex needs in her own home.

You will deliver daily living support, meals, and assist with specialist care such as urostomy and stoma care, while building a trusting relationship with the client. The role offers 12-hour day shifts (9:00–21:00) and training, with a flexible zero-hours contract.

Qualifications

• Excellent communication skills and ability to listen attentively.
• Willingness to deliver specialist care including urostomy and stoma care.
• Willingness to work flexible, zero-hours shifts.
• Full UK manual driver’s licence.
• Female applicants only.

Responsibilities

• Delivering person-centred, one-to-one care.
• Supporting with daily living and personal care.
• Preparing meals and supporting household routines.
• Supporting outings, hobbies and activities.
• Building a strong, trusting relationship with the client.
• Providing specialist clinical support with full training provided.

Skills

Communication skills

Empathy

Flexibility

Reliability

Teamwork

Job description

Join our new team in York – person-centred care that makes a real differenceAre you passionate about supporting people to live life on their own terms?Would you enjoy flexible, fulfilling work where you can build meaningful relationships and truly understand the person you support?If so, we’d love to welcome you to Active Assistance, part of the UK’s largest provider of complex care.About the roleOur team in Stockton on the Forest, York is growing, and we’re looking for dedicated female Support Workers to join our existing team and provide meaningful, person-centred support to a lovely client in her own home.Our client has sustained a spinal cord injury and requires full assistance with all care needs due to limited mobility. Your support will play a key role in helping her maintain her independence, dignity, and quality of life at home.This is a truly person-centred role where building a genuine, trusting relationship is key. The ideal candidate will have excellent communication skills, take the time to listen, and be proactive in meeting the client’s needs, providing thoughtful and attentive support. You’ll also be trained to deliver specialist care, including urostomy and stoma care, cough assist, and recognising Autonomic Dysreflexia (AD).Our client enjoys being around animals and has two dogs, a fish pond, and horses, so you’ll support her in doing the things she loves, including visiting her horses, as well as helping with meals and daily routines.The client’s son is currently at university but may occasionally return home, so flexibility and respect for family life are important.This is a rewarding opportunity to make a meaningful difference through consistent, compassionate support.In this role, you’ll support one individual with complex needs as part of a consistent care team, with regular weekly shifts and rotas planned in advance. While the role is offered on a flexible zero-hours contract, the work is ongoing and typically provides a stable working pattern with the same client.What you’ll be doing and required skillsDelivering person-centred, one-to-one careSupporting with all aspects of daily living and personal careProviding specialist clinical support (full training provided)Preparing meals and supporting household routinesSupporting the client to engage in outings hobbies and activitiesBuilding a strong, trusting relationship through consistent careFull UK manual drivers licence - to drive the clients vehicleComfortable around animalsDue to the nature of the role and personal care requirements, this position is open to female applicants only.When you’ll work12-hour dayshifts (9:00 - 21:00)Enjoy regular consistent work with rolling rota while making a real difference in someone’s life.Our registered manager’s expectations for the ideal candidateAs a Registered Manager, I am looking for Support Workers who are:Dedicated – committed to providing high‑quality, person‑centred care and willing to go the extra mile for the people we support.Committed – reliable, consistent, and passionate about making a real difference every day.Caring – genuinely compassionate, with a natural desire to support, encourage, and uplift others.Kind – respectful, patient, and understanding, treating every individual with dignity and empathy.I expect Support Workers to work positively as part of a team, communicate openly and professionally, and uphold our values, policies, and standards of care at all times. A willingness to learn, reflect, and develop your skills is essential, as is putting the needs, choices, and rights of the people we support at the heart of everything you do.If this is you – APPLY TODAYWhat you’ll getEarn up to £14.50 per hour (depending on experience)Flexible zero hour contractAn additional 14.07% holiday pay on every hour worked.Full specialist training, shadow shifts, and ongoing support from your Care ManagerAccess to the Active Learning Hub – e-learning & in-person developmentHoliday pay, regular monthly rotas, and a Nest pensionBe recognised through our Active Awards programmeRefer a friend and earn up to £1,500A chance to build a meaningful career with the backing of a leading clinical and business teamAt Active Care Group, we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we’ll be very happy to discuss this with you.Take a look around the companyhttps://activecaregroup.co.uk/