Day Shift Supervisor-Luton Depot

AO RETAIL LIMITED; Luton; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

31 days holiday

5% pension scheme

Healthcare Cashback Scheme

Enhanced maternity/paternity/adoption

Expression of wish service

Make a difference days

Share-save Scheme

Zusammenfassung

AO Retail Limited is seeking a proactive Day Shift Supervisor to oversee warehouse delivery and installation runs, ensuring timely dispatch and smooth operations. You will support self-loading depot activities, ensure vehicles are roadworthy, and assist Drivers, Quality, and People teams throughout the day.

In this hands-on role, you will monitor progress, resolve issues quickly, conduct required testing, and maintain strong professional relationships under pressure.

Qualifikationen

• Experience in coordinating delivery and installation runs.
• Ability to monitor daily depot operations and resolve issues promptly.
• Strong communication and Excel skills are required.

Aufgaben

• Monitor operations throughout the day and resolve issues to maintain service standards.
• Check vehicles leaving the depot for security, legality and compliance with transport legislation.
• Complete daily in-house reports for the Depot Manager.
• Support and guide drivers, handling queries professionally.
• Conduct alcohol testing when required and ensure policy compliance.
• Manage transhipping and reloads to keep operations flowing smoothly.
• Debrief vehicles returning from delivery and installation runs and address issues.

Kenntnisse

Leadership

Team supervision

Communication

Problem solving

Excel

Microsoft Office

Tools

Excel

Jobbeschreibung

We\'re looking for a proactive Day Shift Supervisor to keep our warehouse operations running smoothly and ensure every customer receives their appliance on time. You\'ll take ownership of preparing delivery and installation runs each morning, monitoring progress throughout the day, and resolving any issues quickly and professionally., This is a hands-on role where you\'ll support our self-loading depot, ensure all vehicles are roadworthy and compliant, and provide ongoing assistance to our Drivers, Quality, and People teams., Prepare and oversee daily delivery and installation runs to ensure timely dispatch.

• Monitor operations throughout the day, resolving issues promptly to maintain service standards.
• Check all vehicles leaving the depot for security, legality, and compliance with transport legislation.
• Complete daily in-house reports for the Depot Manager.
• Support and guide drivers, handling queries professionally and efficiently.
• Conduct alcohol testing when required and ensure compliance with company policies.
• Manage transhipping and reloads to keep operations flowing smoothly.
• Debrief vehicles returning from delivery and installation runs, addressing any issues or damages. Strong understanding of transport legislation and logistics operations.
• Ability to build positive relationships under pressure and maintain professionalism.
• Confident decision-making skills when the Depot Manager is unavailable.
• Quick problem-solving ability and adaptability to changing situations.
• Excellent verbal and written communication skills.
• Competent in Microsoft Office, particularly Excel.
• 31 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme, One of our recruitment team will be in touch soon with an
• Takes just 2 minutes to complete!AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We\'re proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that\'s why we\'re asking these questions. Making sure our recruitment process is inclusive is a key part of what we\'re doing at AO to encourage diversity as an employer. Read more How will we use the data? After we\'ve collated the data, we\'ll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren\'t, then the data may help us identify where we can improve. The data collated won\'t have any impact on your application and is not shared with hiring managers or the recruitment team.