Day Porter - Luxury Hotel Reception & Guest Support

Christchurch Harbour Hotel; Poole; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Career progression

Internal promotions

Staff discounts across Harbour Hotels

Meals on duty

Staff uniform provided

Employee assistance program

Job summary

Christchurch Harbour Hotel is seeking a friendly Day Porter to support the reception team with guest arrivals and departures. You’ll need a can-do attitude, a flexible approach, and a passion for customer service; physical fitness is essential as some luggage may need carrying.

Previous hotel experience is desirable but not essential as full training will be provided. The role offers excellent progression opportunities within Harbour Hotels and staff discounts across properties, with meals

Qualifications

• Friendly and outgoing personality
• Can-do attitude and flexible approach to work
• Passion for customer service excellence
• Physical fitness is essential as some luggage may need carrying

Responsibilities

• Support the reception team with the arrival and departure of guests.
• Assist guests and carry luggage when needed.
• Work with the team to ensure a smooth and welcoming guest experience.

Skills

Friendly demeanor

Customer service

Flexibility

Job description

Christchurch Harbour Hotel is seeking a friendly Day Porter to support the reception team with guest arrivals and departures. You’ll need a can-do attitude, a flexible approach, and a passion for customer service; physical fitness is essential as some luggage may need carrying.

Previous hotel experience is desirable but not essential as full training will be provided. The role offers excellent progression opportunities within Harbour Hotels and staff discounts across properties, with meals