Day Concierge & Security Assistant

Riverside Group; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Pension

25 days holidays pro rata

Job summary

Riverside Group is recruiting a Day Concierge & Security Assistant in Derby. The role is permanent, 30 hours weekly, based at Newstead House, with shifts from Thursday to Sunday mornings/afternoons. Salary is £26,227.50 per annum (pro rata).

You will provide high-quality customer service across a defined area and support concierge and security duties. Applicants should have customer service experience and basic IT skills (Word/Excel) with a willingness to learn Riverside IT systems.

Qualifications

• Experience in a customer-focused environment
• Proficiency in Word and Excel and willingness to learn IT systems used in Riverside

Responsibilities

• Deliver a high-quality service to Riverside customers across a defined geographic area.
• Support day-to-day concierge and security functions as part of the team.

Skills

Customer focus

MS Office

Willingness to learn

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Day Concierge & Security Assistant

Contract Type: Permanent

Salary: £26,227.50 Per Annum, Pro Rata

Working Hours: 30 hours per week

Working Pattern: Thursday 7.30am - 3.30pm, Friday 7.30am - 3.30pm, Saturday 7.30am - 3.30pm, Sunday 7.30am - 3.30pm.

Location: Newstead house, Derby.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Day Concierge & Security Assistant

The Concierge and Security Assistant will work across a defined geographical area delivering a high quality service to Riverside Customers.

About you

We are looking for someone with:

• Experience of working in a customer focused environment
• To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required.

Why Riverside?

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help them.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• 25 days holidays plus bank holidays (Pro Rata)
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.