Daventry Part-Time Customer Service Champion

We’re Coventry Building Society Group; Daventry; Remote; GBP 22,000 - 27,000; Part time

Benefits offered by this job

28 days holiday (pro rata)

Holiday buy/sell

Discretionary bonus

Personal pension

Maternity, paternity and shared family

Job summary

Coventry Building Society is seeking a friendly Customer Service Assistant for our Daventry branch. This part-time role focuses on helping customers, handling cash responsibly, and delivering a welcoming service in a community setting.

You’ll work Thursdays and Fridays 08:45-17:00 with every other Saturday 08:45-12:30 on a rota, embracing varied daily tasks and ensuring accurate data entry and systems navigation. Salary is £24,500 pro rata and includes benefits.

Qualifications

• Current experience in a customer focused role.
• Experience interacting with customers and delivering great service daily.
• Attention to detail with processing customer details or data accurately.
• Able to navigate systems quickly and confidently.

Responsibilities

• Handle cash transactions accurately and securely.
• Take telephone calls for the customer service area.
• Provide caring, friendly service to branch customers.
• Assist with administrative tasks and data entry.

Skills

Customer service

Cash handling

Data entry

Computer literacy

Tools

Systems navigation

Job description

Coventry Building Society is seeking a friendly Customer Service Assistant for our Daventry branch. This part-time role focuses on helping customers, handling cash responsibly, and delivering a welcoming service in a community setting.

You’ll work Thursdays and Fridays 08:45-17:00 with every other Saturday 08:45-12:30 on a rota, embracing varied daily tasks and ensuring accurate data entry and systems navigation. Salary is £24,500 pro rata and includes benefits.