Data Support Analyst

JR United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Data Support Analyst to join its Help Desk team. This pivotal role involves supporting researchers and traders with access to extensive datasets and ensuring seamless data operations. Ideal candidates will possess strong Python skills and experience in data support or technical helpdesk roles, preferably within finance. You'll be the go-to person for data queries, onboarding new users, and collaborating with data engineers to resolve issues. If you're passionate about the intersection of data, technology, and finance, this is the opportunity for you!

Qualifications

• Experience in data support or IT helpdesk, preferably in finance.
• Strong Python skills and familiarity with data pipelines and APIs.

Responsibilities

• Serve as the first point of contact for data-related queries.
• Onboard and train new users, collaborating with data engineers.

Skills

Data Support Experience

Technical Support

Strong Python Skills

Data Pipelines

APIs

Communication Skills

Tools

JIRA

Job description

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A leading global quantitative investment firm is looking for a Data Support Analyst to join its Help Desk team. This role is key to supporting researchers and traders with access to large-scale datasets and ensuring smooth data operations across the organization.

You’ll be the first point of contact for data-related queries, help onboard and train new users, collaborate with data engineers to resolve issues, and contribute to documentation and data coverage efforts.

Ideal candidates will have experience in data support, IT helpdesk, or technical support—preferably within finance. Strong Python skills, familiarity with data pipelines and APIs, and experience with tools like JIRA are essential. A keen eye for detail and strong communication skills are a must.

Excited to work at the intersection of data, tech, and finance? Apply now or get in touch to learn more.