Data & Records Administrator – Service Data & Compliance

Phoenix Futures; Norwich; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Salary £26,298

Salary increments subject to appraisal

Dependents leave

Sick pay

Season ticket loan

Pension scheme

Life assurance

Discounts platform

Cycle scheme

Career development

Employee Assistance Programme

Job summary

Phoenix Futures is seeking an organised and proactive Data Administrator to join the HMP Norwich Service. You will create and maintain databases, documents, and correspondence, and provide administrative support to staff. A key part of the role is using NDTMS and prison systems to support client care and data analysis.

We value initiative and strong communication. The role offers progression opportunities, a comprehensive benefits package, and a supportive, inclusive working environment.

Qualifications

• Experience handling databases and document management
• Strong organisational skills and initiative
• Clear written and verbal communication

Responsibilities

• Maintain data infrastructure within the service
• Provide administrative and secretarial support to staff at HMP Norwich
• Use NDTMS to submit service data and access prison information for client care
• Assist with data collection and analysis and maintain digital filing and case management systems

Skills

Administrative tasks

Data entry

Minutes taking

Effective communication

Tools

NDTMS

Case management systems

Job description

Phoenix Futures is seeking an organised and proactive Data Administrator to join the HMP Norwich Service. You will create and maintain databases, documents, and correspondence, and provide administrative support to staff. A key part of the role is using NDTMS and prison systems to support client care and data analysis.

We value initiative and strong communication. The role offers progression opportunities, a comprehensive benefits package, and a supportive, inclusive working environment.