Data Quality & Customer Support Advisor (12-month)

SNG (Sovereign Network Group); Greenham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays

Pension matched up to 12%

Life cover 4x salary

Private medical insurance

Job summary

Sovereign Network Group is seeking a Customer Support Advisor for a fixed-term 12-month contract to support a data cleansing project. You will review and update customer data across D365 and other systems, ensuring accuracy and GDPR compliance, while providing customer support and transactional administration.

A keen eye for detail and data quality is essential. The role focuses on maintaining reliable, up-to-date information to improve operational efficiency and customer experience across the

Qualifications

• Review customer records and identify incomplete, inaccurate or duplicate data.
• Validate information through system checks and customer contact.
• Update and maintain customer records in D365 and related systems.

Responsibilities

• Carry out data cleansing activities to improve accuracy, integrity and completeness of customer information.
• Ensure data is recorded consistently and in line with GDPR and data protection requirements.
• Support milestones and targets of the data cleansing programme.
• Produce accurate audit trails and maintain records of data amendments.

Job description

Sovereign Network Group is seeking a Customer Support Advisor for a fixed-term 12-month contract to support a data cleansing project. You will review and update customer data across D365 and other systems, ensuring accuracy and GDPR compliance, while providing customer support and transactional administration.

A keen eye for detail and data quality is essential. The role focuses on maintaining reliable, up-to-date information to improve operational efficiency and customer experience across the