Data Protection Case Officer

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare provider in Cornwall is seeking an administrative professional to assist in managing personal records in line with data protection regulations. This role involves locating both physical and electronic files, ensuring accurate information release, and handling inquiries. Candidates must possess GCSE qualifications, relevant administration experience, and knowledge of the Data Protection Act. The position offers a supportive environment for professional growth and is ideal for those committed to high-quality healthcare.

Benefits

Extensive educational links

Supportive working environment

Opportunities for outdoor activities

Qualifications

• Educated to GCSE level or equivalent to include English and Maths.
• NVQ Level 3 in Business Administration or equivalent qualification and experience.
• Practical knowledge of the Data Protection Act.

Responsibilities

• Assist in the provision of records for data subjects.
• Communicate effectively with internal and external personnel.
• Locate personal files and prepare them for disclosure.

Skills

Data Protection Act Knowledge

Records Management knowledge

Experience in office environment

Knowledge of Windows based packages

Education

GCSE level including English and Maths

NVQ Level 3 in Business Administration

Tools

Microsoft Word

Microsoft Excel

Access Database

Job description

Under the Data Protection Act data subjects have aululo> a right to have access to and copies of their records, this role is to assist in the provision of these records

You will be required to work as part of a small teamnavigation to communicate effectively and courteously with a wide range of internal and external personnel.

You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline.

Main duties of the job

To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to elevate for assistance.

To clearly and accurately identified information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990

To record all requests on Datix (reporting system)

To receive, log and adagiate any incidences of misfiled personal identifiable information.

To take calls from the public, solicitors and the Police in response to their requests.

About us

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles ofReload** of which. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000 + staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly sama busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Sponsorship is unavailable for this role.

Person Specification

• Educated to GCSE level or equivalent to include English and Maths
• NVQ Level 3 in Business Administration or equivalent qualification and experience
• Practical Data Protection Act Knowledge
• Practical Records Management knowledge
• Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
• Previous experience of working within an office environment.
• Experience of working with Windows based packages to include Word, excel and Access Database
• PAS Basic Modules & other hospital IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.