Data & Payments Support Officer (SEND) – Hybrid/Remote

Cheshire East Council; Macclesfield; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

34 days annual leave

Hybrid/remote working

Salary sacrifice green car scheme

White goods salary sacrifice

Enhanced public pension

Cycle to work scheme

Employee assistance programme

Discounted gym membership

Job summary

Cheshire East Council is seeking a Data and Payments Business Support Officer to join the Children and Families Service. The role supports data handling and payment processes related to SEND (Special Educational Needs and Disabilities).

The position is a full-time 37-hour role, located in Macclesfield or Crewe, with hybrid/remote working options where possible. You will manage the SEND Payments Inbox, assist with data quality and payment processes, and input cost data into client records systems

Qualifications

• Understanding of the operational areas of the SEND service.
• Proficiency in databases and data processing, including Excel and client record management systems.
• Administrative experience.
• Strong problem-solving abilities.
• Effective communication skills.
• Knowledge of confidentiality and data protection principles.

Responsibilities

• Maintain the SEND Payments Inbox and resolve enquiries.
• Support the Finance and Data Quality assurance officer to manage payment data, processes, and associated systems.
• Monitor, collate and interpret volumes of data.
• Accurately input cost data into our client record management system.
• Work independently in a fast-paced environment.

Skills

SEND operations

Databases

Data processing

Excel

Client records systems

Communication

Confidentiality

Education

Administrative experience

Tools

None

Job description

Cheshire East Council is seeking a Data and Payments Business Support Officer to join the Children and Families Service. The role supports data handling and payment processes related to SEND (Special Educational Needs and Disabilities).

The position is a full-time 37-hour role, located in Macclesfield or Crewe, with hybrid/remote working options where possible. You will manage the SEND Payments Inbox, assist with data quality and payment processes, and input cost data into client records systems