Impactful EHCP Admin & Data Support Officer

Stockport; Stockport; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Stockport Council is seeking a Business Support Officer to support the EHCP Team and provide essential administrative support to ensure timely services for children and young people with special educational needs.

The role is hybrid, based at Stopford House with homeworking, and involves managing records, coordinating meetings, handling correspondence, and liaising with families and partner agencies while upholding the council's commitment to inclusive, high-quality public service.

Qualifications

• Experience providing administrative support in a busy environment.
• Ability to handle confidential information with discretion.
• Strong data entry and organisational skills.
• Experience delivering excellent customer service.

Responsibilities

• Data entry and document production.
• Process statutory paperwork and monitor deadlines.
• Monitor shared inboxes and respond to enquiries.
• Arrange meetings and take notes.
• Update case management systems and maintain records.
• Act as a point of contact for parents, schools, and professionals.

Skills

Data entry

Document production

Inbox monitoring

Meeting coordination

Notes taking

Case management systems

Communication

Organisational skills

Confidential information handling

Customer service

Tools

Microsoft Office

Job description

Stockport Council is seeking a Business Support Officer to support the EHCP Team and provide essential administrative support to ensure timely services for children and young people with special educational needs.

The role is hybrid, based at Stopford House with homeworking, and involves managing records, coordinating meetings, handling correspondence, and liaising with families and partner agencies while upholding the council's commitment to inclusive, high-quality public service.