Data & Operations Coordinator (Student Services)

Study Group; Egham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Study Group is seeking a Data and Operations Officer at the Royal Holloway International Study Centre. The role focuses on delivering high-quality administrative and operational services, including reception duties, student enquiries, and accurate data recording in the student information system.

It is a full-time fixed-term post running until 31 August 2028. The successful candidate will support a range of data and operations tasks to ensure the ISC runs smoothly, including coordinating with

Qualifications

• Bachelor’s degree (or equivalent experience) in an educational context.
• Experience in customer service.
• Experience working in a regulated environment.

Responsibilities

• Provide reception and general student-facing support (in person, on the VLE, by email and phone).
• Assist with student registration and records updates in the information system.
• Handle routine student enquiries and provide information on local services and travel.

Skills

Customer service

Regulated environment

Teamwork

Education

Bachelor’s degree or equivalent

Job description

Study Group is seeking a Data and Operations Officer at the Royal Holloway International Study Centre. The role focuses on delivering high-quality administrative and operational services, including reception duties, student enquiries, and accurate data recording in the student information system.

It is a full-time fixed-term post running until 31 August 2028. The successful candidate will support a range of data and operations tasks to ensure the ISC runs smoothly, including coordinating with