Student Registry & Compliance Coordinator

Study Group; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

Study Group is seeking a Registry & Operations Officer for the University of Huddersfield London Campus (Stratford, Greater London). This on-site role provides essential administrative support across Registry services, maintaining student records, supporting enrolment, attendance monitoring and documentation throughout the student lifecycle.

You will work with academic departments, Careers, and professional services to ensure compliant, efficient processes, and you will produce

Qualifications

• Educated to degree level or equivalent professional experience.
• Continuing professional development relevant to higher education administration.
• Experience in higher education administration and student services.
• Experience managing confidential student records.
• Experience coordinating processes with multiple stakeholders.

Responsibilities

• Attendance Monitoring and Student Engagement: monitor attendance, maintain records, investigate discrepancies, coordinate intervention meetings.
• Student Records and Compliance: maintain accurate records, process amendments, support audits and QA activities.
• Enrolment and Student Induction: support enrolment/registration, guide students, coordinate induction activities.
• Student Documentation: process Oyster photocard applications, respond to enquiries and issue official letters.
• Student Finance: respond to fees/payments enquiries and liaise with Finance for account issues.
• Assessment Administration: administer assessment processes, prepare docs for Course Assessment Boards, coordinate appeals and misconduct cases.
• General Responsibilities: promote equality, provide excellent customer service, undertake other duties as required.

Skills

Degree level equivalent

HE administration

Records management

Stakeholder coordination

Attention to data quality

Education

Bachelor’s degree or equivalent

Postgraduate HE admin qualification (desirable)

Tools

Salesforce

Brightspace

Job description

Study Group is seeking a Registry & Operations Officer for the University of Huddersfield London Campus (Stratford, Greater London). This on-site role provides essential administrative support across Registry services, maintaining student records, supporting enrolment, attendance monitoring and documentation throughout the student lifecycle.

You will work with academic departments, Careers, and professional services to ensure compliant, efficient processes, and you will produce