Data & Insights Lead: Driving Customer Outcomes & Compliance

Arch Insurance; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Arch Europe Insurance Services Ltd is seeking a Data and Insights Lead to oversee data management and insights generation to support regulatory reporting and customer outcomes. You will work with cross-functional teams to ensure data integrity, develop metrics, and deliver dashboards for stakeholders.

The role focuses on data-driven approaches to improve customer outcomes and compliance within the insurance domain, collaborating with IT and business units to maintain evidential data flows.

Qualifications

• Proven ability to handle multiple tasks and stay organised.
• Strong analytical skills with data-driven decision making.
• Collaborative mindset delivering cross-functional outcomes.
• Clear communication across all levels of the organisation.

Responsibilities

• Maintain and enhance the Customer Insight data model for accuracy and accessibility.
• Collaborate with IT and third parties to ensure data requirements are met.
• Produce reporting metrics and thresholds in line with regulations.
• Generate insights and dashboards for stakeholder access across the organisation.

Skills

Multi-tasking

Data analytics

Collaboration

Communication

Education

A level standard

Degree or CIIf qualifications desirable

Job description

Arch Europe Insurance Services Ltd is seeking a Data and Insights Lead to oversee data management and insights generation to support regulatory reporting and customer outcomes. You will work with cross-functional teams to ensure data integrity, develop metrics, and deliver dashboards for stakeholders.

The role focuses on data-driven approaches to improve customer outcomes and compliance within the insurance domain, collaborating with IT and business units to maintain evidential data flows.