Data, Insights & Improvement Lead

Totalwellnessacupuncture; Bradford; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Bradford and Airedale Citizens Advice & Law Centre seeks a curious and analytical Business Analyst to lead data, insight and development efforts. You will turn information from multiple systems into accessible dashboards and insights to support service improvement and strategic decisions.

The role focuses on turning operational data into actionable intelligence, working with staff, managers and partners to identify needs, document requirements, and implement effective data solutions that help

Responsibilities

• Lead development and continuous improvement of data, insight and reporting systems.
• Translate data from case management, telephony, digital and other systems into clear reports and dashboards.
• Collaborate with operational teams, management and developers to define practical requirements for new tools and ways of working.
• Support improvement projects from discovery through delivery, including testing, documentation and evaluation.
• Bridge gaps between staff and technical teams to ensure data solutions address real needs.

Job description

Bradford and Airedale Citizens Advice & Law Centre seeks a curious and analytical Business Analyst to lead data, insight and development efforts. You will turn information from multiple systems into accessible dashboards and insights to support service improvement and strategic decisions.

The role focuses on turning operational data into actionable intelligence, working with staff, managers and partners to identify needs, document requirements, and implement effective data solutions that help