Senior Business Analyst: Lead Change & Insight in Public Services

New Start; Northallerton; Hybrid; GBP 49,000 - 53,000; Full time

Job summary

North Yorkshire Council is seeking a Senior Business Analyst to identify, develop, and deliver positive change across council services. You’ll lead analysis, set direction, and mentor a team of analysts while collaborating with senior stakeholders.

The role combines home working with a minimum of 2 days per week in an office hub at Northallerton, Harrogate, Scarborough or Selby, contributing to public service improvements across the region.

Qualifications

• Proven track record of leading and inspiring teams delivering high performance.
• Experience in business change methodologies (Lean, Six Sigma, Rapid Process Improvement, BPR, human-centred design).
• Strong stakeholder influencing and negotiation skills for difficult situations.
• Knowledge of BI, CRM, and cloud technologies to support transformation.

Responsibilities

• Work with a wide range of stakeholders across the Council to identify opportunities for change.
• Develop and present cases for change to senior management and Council partners.
• Manage and undertake a range of analysis activities to further define opportunities, benefits and action plans.
• Use your analysis to develop options and make recommendations.
• Review the impact and success of initiatives, to assess and quantify the realised benefits.
• Be part of a supportive and dedicated Business Analysis team who are committed to delivering positive change.
• Directly manage a small team of Business Analysts and support them throughout their development.

Skills

Leadership

Stakeholder management

Lean & Six Sigma

Change management

Business analysis

Tools

Business intelligence

CRM systems

Data integration

Cloud computing

Job description

North Yorkshire Council is seeking a Senior Business Analyst to identify, develop, and deliver positive change across council services. You’ll lead analysis, set direction, and mentor a team of analysts while collaborating with senior stakeholders.

The role combines home working with a minimum of 2 days per week in an office hub at Northallerton, Harrogate, Scarborough or Selby, contributing to public service improvements across the region.