Data & Insights Analyst

NHS National Services Scotland; Glasgow; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension scheme

Work-life balance policies

Occupational health services

Learning resource centres

Discounted leisure, financial and shop

HR Benefits Brochure

Job summary

Public Services Delivery Scotland is seeking a People Data & Insights Analyst to join our team in Glasgow or Edinburgh, with hybrid working. You will transform data into actionable insights that drive informed decision-making for better health and care services.

You will analyse complex data, use Tableau and Power Query to create reports and dashboards, and present findings clearly to diverse audiences. You will develop technical solutions with minimal supervision and ensure data is accurately

Qualifications

• Experience analysing and interpreting complex data within a professional setting.
• Ability to communicate insights effectively to a range of audiences.
• Experience with Tableau and Power Query for reports and dashboards.

Responsibilities

• Analyse and interpret complex data sets to identify trends and patterns.
• Leverage a wide range of data sources and advanced analytics tools to provide meaningful insights.
• Present complex information clearly using effective data visualization techniques.
• Communicate insights in a customer-focused environment, ensuring clarity and impact.
• Support core customers in accessing and analysing diverse data sets.

Skills

Data analysis

Data interpretation

Data visualization

Communication of insights

Tools

Tableau

Power Query

Job description

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About the Organisation:

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

A vital part of Public Services Delivery Scotland (PSD Scotland) mission is to enable and support the delivery of better health and better care working in partnership. We do this by providing a range of specialised services that enable NHS Boards to focus their efforts on delivering health improvement and patient care.

The Post:

An opportunity has arisen within our Human Resources function for a People Data & Insights Analyst to join our team. In this role, you will play a key part in transforming data into actionable insights that drive informed decision-making. As a People Data & Insights Analyst, you will:

• Analyse and interpret complex data sets to identify trends and patterns.
• Leverage a wide range of data sources and advanced analytics tools to provide meaningful insights.
• Present complex information clearly using effective data visualisation techniques.
• Communicate insights in a customer-focused environment, ensuring clarity and impact.
• Support core customers in accessing and analysing diverse data sets.

The Candidate:

We are looking for someone with proven experience in analysing and interpreting complex data within a professional setting, coupled with the ability to communicate insights effectively to a range of audiences. You should demonstrate experience and a strong understanding of at least one structured programming language used for data analysis, as well as proficiency in data visualisation tools to produce operational and bespoke reports and dashboards.

You will also have experience in developing technical solutions to problems with minimal supervision, applying logical and structured approaches to problem-solving. A solid understanding of report construction and the ability to extract and manipulate data from relevant systems is essential. Experience with Tableau and Power Query is critical for success in this role.

Working in a high-volume environment, you will need excellent organisational skills, attention to detail, and a commitment to delivering high-quality outputs. If you are passionate about data, thrive on solving complex problems, and want to make a real impact, we would love to hear from you.

Any candidate who have lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency.

Location and Working Pattern:

This post is based Delta House, Glasgow or Gyle Square, Edinburgh / with the work pattern for this post Monday to Friday, 36 hours per week, full-time, permanent - hybrid working.

PSD Scotland is a remote-friendly employer with colleagues based throughout Scotland. We support hybrid and office-based working arrangements where possible and welcome discussions about alternative working patterns during the application process.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits:

Our benefits package includes

• pension scheme
• comprehensive range of work life balance policies
• occupational health services
• learning resource centres
• discounted leisure, financial and shopping benefits

HR Benefits Brochure.

Inclusion:

Public Services Delivery Scotland is a national organisation and, as an anchor institution, is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all under-represented groups, including racially minoritised people and disabled people. You do not need to be working in a similar role now. Whether you are returning from a career break, such as maternity, paternity or caring responsibilities, or bringing transferable skills from another sector, your experience can bring a valuable perspective to our work. We are committed to supporting staff health, wellbeing and development, and offer a range of learning and development opportunities to promote diversity, inclusion and positive mental health. Staff can also join a range of equality networks. As an equal opportunities employer and accredited Disability Confident Leader, we offer an interview to disabled applicants who meet the minimum criteria. Where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance. If you would like to discuss the role, reasonable adjustments or alternative working patterns before applying, please contact [e-mail]

Further information:

For an informal discussion on the post, please contact Stuart McColl, Senior People Data and Insights Analyst at [e-mail]

Closing date for completed applications is 23rd October 2026

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.