Data Entry & CRM Support Specialist

VanRath Search & Selection; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Job summary

VanRath Search & Selection in Belfast, Northern Ireland seeks a Data Input Support Officer to join a busy professional team. You will be responsible for accurately processing and validating data, using CRM systems and resolving issues to ensure information is up to date.

The role involves inputting, validating and authorising data, with a focus on data accuracy and excellent customer service across phone and email channels.

Qualifications

• Experience in data processing, data entry or administration.
• Ability to input, validate and authorise data accurately.
• Capable of analysing information to identify basic data errors or inconsistencies.
• Confident taking corrective action to resolve data issues.

Responsibilities

• Input, process and validate data across internal systems.
• Authorise data in line with procedures and quality standards.
• Review information to identify basic errors and missing data.
• Investigate data issues and implement corrective action.
• Use CRM systems to input, update and retrieve customer information.
• Maintain accurate and up-to-date records across databases and systems.
• Provide professional customer service via telephone, email and other channels.
• Prepare and produce reports from databases.
• Maintain filing and records systems.
• Support colleagues with data-related queries.

Skills

Data processing

Data entry

Administration

Attention to detail

Tools

CRM systems

Microsoft Office

Databases

Job description

VanRath Search & Selection in Belfast, Northern Ireland seeks a Data Input Support Officer to join a busy professional team. You will be responsible for accurately processing and validating data, using CRM systems and resolving issues to ensure information is up to date.

The role involves inputting, validating and authorising data, with a focus on data accuracy and excellent customer service across phone and email channels.