Business Support Assistant

VanRath Search & Selection; Antrim; On-site; GBP 21,000 - 22,000; Full time

Job summary

VanRath Search & Selection are assisting a major Public Sector client by recruiting a Business Support Assistant for their team in Antrim, Northern Ireland.

This varied role blends customer service, finance and operational support across Waste Management, Fleet and Sustainability functions, with 37 hours per week at £15.31 per hour and additional benefits. You will provide administrative support to managers and help with data reporting.

Qualifications

• Minimum of 5 GCSEs (A–C) including English and Maths (or equivalent) or 4 years’ relevant administrative experience.
• At least 2 years’ administrative or clerical experience, including minute taking.
• Experience in a customer service role with direct contact (phone and face-to-face).
• Strong organisational and time management skills.
• Full driving licence (or access to suitable transport).

Responsibilities

• Act as the first point of contact for waste-related enquiries and complaints.
• Handle calls, emails, live chat and social media queries.
• Process payments, invoices and daily financial reconciliations.
• Maintain and update multiple internal databases and reporting systems.
• Support fleet, recycling centre and operational reporting processes.
• Liaise with contractors to ensure smooth service delivery.
• Provide administrative support to managers and senior leadership.
• Assist with statutory data reporting and Freedom of Information requests.

Skills

Customer service

Administrative experience

Attention to detail

Time management

Education

GCSEs including English & Maths

Tools

Microsoft Office

Job description

Business Support Assistant (CB1515445) Antrim, Northern Ireland

Salary: GBP15.3 - GBP15.31 per hour + Additional Benefits

VANRATH aredelightedto be assisting our major Public Sector client, a large organisationwith the recruitmentofaBusiness Support Assistantto join their team based inAntrim.

What’s in it for you?

• £15.31 per hour
• 37 hours per week
• Opportunity to work across Waste Management, Fleet and Sustainability functions
• Varied role combining customer service, finance and operational support

About your next employer

You’ll be joining a large local authority within its Waste and Sustainability function. The department delivers essential frontline services including household collections, recycling operations and environmental initiatives.

About you

• Minimum of 5 GCSEs (A–C) including English and Maths (or equivalent) OR 4 years’ relevant administrative experience
• At least 2 years’ administrative or clerical experience, including minute taking
• Experience in a customer service role with direct contact (phone and face-to-face)
• Strong organisational and time management skills
• Competent in Microsoft Office and Windows systems
• High attention to detail with strong financial accuracy
• Ability to work independently and handle multiple tasks
• Full driving licence (or access to suitable transport)
• Flexibility to work outside normal hours when required

What you’ll do

• Act as the first point of contact for waste-related enquiries and complaints
• Handle calls, emails, live chat and social media queries
• Process payments, invoices and daily financial reconciliations
• Maintain and update multiple internal databases and reporting systems
• Support fleet, recycling centre and operational reporting processes
• Liaise with contractors to ensure smooth service delivery
• Provide administrative support to managers and senior leadership
• Assist with statutory data reporting and Freedom of Information requests