Data Centre Technician — Critical Systems & PM Expert

CBRE; Cannock; On-site; GBP 28,000 - 36,000; Full time

Job summary

CBRE's Data Centre Solutions is seeking a Data Centre Technician to deliver service support within the site team at client data centres in the Hayes area. You will perform Planned Preventative Maintenance, ad-hoc and reactive tasks, and escort/sub-contractors across M&E services.

You'll take a proactive role in identifying issues to escalate to the M&E manager, respond to site emergencies, and undertake minor installations or handyman duties as required.

Qualifications

• Trained in a technical discipline with apprenticeship or equivalent.
• City & Guilds / NVQ Level 3 in BS7671:2008 IEE Wiring Regs.
• Experience in critical maintenance environments.
• Good written and spoken English.
• Ability to work with minimal supervision.
• Understanding of permit to work systems and H&S requirements.

Responsibilities

• Resolve and complete day to day work orders to meet customer satisfaction targets and delivered in time frame requirement in line with the SLA’s.
• Maintain up to date log of work completed and outstanding items through Mainstream SI-7 CMMS system.
• Qualify and act as an appointed Authorised Person (AP) within 6 months from on-boarding.
• Carry out isolations and re-instatement of Electrical, Gas, Fire Alarms and Sprinkler systems when required and where authorised.
• Issue permits for access, maintenance, service and project activities on location as required.
• Ensure that all contractors and CBRE staff comply with all CBRE and Client safety and security requirements.
• To participate in the critical services training programme.
• To ensure effective communication with the client and management team is maintained at all times.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Tracking and Completion of Critical Services Planned Preventative Maintenance. Effectively maintain and report on the critical services & environmental monitoring.
• Provide condition assessments of plant and equipment.
• Log and action all out of line situations with incident reports to include remedial action taken.
• Update reports, documentation and infrastructure mapping, as required.
• Ensure that all contractors and CBRE staff comply with all statutory, CBRE/Client safety and security requirements.
• Ensure work quality of 3rd party specialist contractors and action/implement any report recommendations.
• Ensure there is follow through between normal technical tasks and additional/project works.
• Assist in preparing quotations for extra technical works. Source supplies, materials and labour to carry out work cost effectively and efficiently.
• Effective communication with the client and management team is maintained at all times, e.g. Incident reports, Handover documents etc.
• To ensure all requirements are met within client SLA (Service Level Agreement) and Data Centre DOU (Document of Understanding) and adhere to the standard CBRE/Client Processes

Skills

Technical apprenticeship

BS7671: 2008

City & Guilds / NVQ Level 3

Electrical Installation

Critical maintenance experience

Customer service

Team player

Permit to work

Health & safety

Education

City & Guilds 236 parts 1 & 2 (or later) 17th Edition or equivalent

Tools

Mainstream SI-7 CMMS

Excel

Word

Outlook

Job description

CBRE's Data Centre Solutions is seeking a Data Centre Technician to deliver service support within the site team at client data centres in the Hayes area. You will perform Planned Preventative Maintenance, ad-hoc and reactive tasks, and escort/sub-contractors across M&E services.

You'll take a proactive role in identifying issues to escalate to the M&E manager, respond to site emergencies, and undertake minor installations or handyman duties as required.