Data Centre Technician - 24/7 On-Call Ops

Amazon; Slough; On-site; GBP 26,000 - 38,000; Full time

Job summary

Amazon seeks a Data Centre Technician to join AWS infrastructure services in the Thames Valley region. You will be the primary resolver for your support team, troubleshooting hardware and rack-level issues, documenting SOPs, and supporting larger local projects.

You will work in a 24/7 data centre environment, with on-call rotations and potential travel up to 10%. UK national clearance is required.

Qualifications

• Experience with computer hardware troubleshooting and repair.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Data centres are 24/7 environments; willing to work rotating shifts including days/nights and weekends.

Responsibilities

• Troubleshooting of facility and rack-level events within internal SLAs.
• Perform root cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Respond to off hour emergency calls per on call rotation.
• Fully comply with all physical security procedures and policies.
• Must be commutable to the Thames Valley Region.

Skills

Hardware troubleshooting

Networking

Linux

Lifting equipment

Customer problem resolution

Education

Bachelors in IT/CS

Job description

Amazon seeks a Data Centre Technician to join AWS infrastructure services in the Thames Valley region. You will be the primary resolver for your support team, troubleshooting hardware and rack-level issues, documenting SOPs, and supporting larger local projects.

You will work in a 24/7 data centre environment, with on-call rotations and potential travel up to 10%. UK national clearance is required.