Data Centre Supervisor

Eligo Recruitment; Manchester; On-site; GBP 42,000 - 54,000; Full time

Job summary

Eligo Recruitment is partnering with a growing technology and infrastructure business to hire an experienced Data Centre Supervisor in Manchester. You will lead MAC and BAU activities, manage structured cabling, and coordinate with clients and vendors to keep the data centre running 24/7.

This hands-on supervisory role requires strong leadership, fault finding, and incident management skills, with a 4-on/4-off, 12-hour shift pattern. Banking/enterprise DC experience is advantageous.

Qualifications

• Experience in a Data Centre MAC environment and BAU tasks.
• Proven supervisory or team-leadership experience.
• Strong knowledge of data centre infrastructure and cabling standards.

Responsibilities

• Supervise MAC and BAU activities across the data centre.
• Manage structured cabling, installation, testing, fault finding and decommissioning.
• Allocate workloads, manage resources and cover shifts.
• Coordinate with clients, internal teams and third-party vendors.
• Monitor SLA performance and escalate issues.
• Support incident management and first-line troubleshooting.
• Maintain H&S, quality and client standards.
• Manage documentation, reporting, assets and ticketing systems.
• Support projects from design through to handover.

Skills

Data Centre MAC

Supervisory leadership

Structured cabling

Ticketing & asset mgmt

SLA monitoring

Job description

I’m currently recruiting for an experienced Data Centre Supervisor to join a growing technology and infrastructure business, supporting critical data centre environments in Manchester.

This is a hands-on supervisory position focused on MAC (Moves, Adds & Changes), BAU operations and structured cabling within a high-availability, 24/7 environment.

The role:

• Continental shift pattern – 4 days on / 4 days off
• 12-hour shifts
• Overtime paid where required
• Site-based in Manchester
• Candidates should ideally live within approximately a 1-hour commute of the site

What you’ll be doing:

• Supervising MAC and BAU activities across the data centre
• Managing structured cabling, installation, testing, fault finding and decommissioning
• Allocating workloads, managing resources and supporting shift coverage
• Coordinating with clients, internal teams and third-party vendors
• Monitoring SLA performance and escalating issues
• Supporting incident management and first-line technical troubleshooting
• Maintaining H&S, quality and client standards
• Managing documentation, reporting, assets and ticketing systems
• Supporting projects from design through to handover

What we’re looking for:

• Strong experience within a Data Centre MAC environment
• Extensive structured cabling experience across copper and fibre
• Previous supervisory/team leadership experience
• Good knowledge of data centre infrastructure and cabling standards
• Experience with ticketing, asset management and service delivery
• Strong communication and problem-solving skills
• Comfortable working 12-hour shifts in a 24/7 operational environment

Previous experience working within banking, financial services or large enterprise data centres would be highly advantageous.

Certifications such as BICSI, CDCTP, CDCMP, CCNA, CompTIA or ITIL would also be beneficial.