Data Centre Operator

Fujitsu Limited; Stevenage; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

26 Days annual leave plus public holls

Pension - Double matching up to 10%

Life assurance

Companywide incentive plans

Flexible benefits (holidays/travel/d?1

Perks at work - employee discounts

Employee assistance programme/ virtual

Job summary

Fujitsu Limited is seeking a Technical Operations Specialist to provide first line Data Centre support for a range of internal, private and public sector customers. You will help ensure services remain operational and incidents are managed promptly within defined processes, collaborating with Data Centre teams and Fujitsu business units.

This shift-based role involves 12-hour shifts on a 24x7 rotating basis, offering opportunities to contribute to ongoing improvements while supporting a diverse

Qualifications

• Good communication skills and to be able to communicate effectively through online toolsets.
• Knowledge of Data Centre Infrastructure.
• Experience within a process driven environment.
• Have an eye for continuous improvement to help enhance Fujitsu's Data Centre offering.
• Pro-active in your approach to work.

Responsibilities

• Provide first line Data Centre support for internal, private and public sector customers to help ensure services remain operational.
• Manage incidents promptly within defined processes and collaborate with Data Centre teams and Fujitsu business units.
• Contribute to safeguarding customer services and upkeep of configuration management toolsets.
• Support continuous improvement initiatives within the Data Centre operations.

Skills

Communication

Data Centre Infrastructure

Process-driven environment

Continuous improvement

Pro-active

Job description

Location Flexibility: Primary Location Only

Posting Start Date: 10/21/26

Our purpose is to make the world more sustainable by building trust in society through innovation. As aTechnical Operations Specialistyou will contribute to this byproviding first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. You will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.

This role is shift based working 12hr 24x7 shifts working on a rotational basis.

Your transferable skills and experience:

• Good communication skills and to be able to communicate effectively through online toolsets


• Knowledge of Data Centre Infrastructure


• Experience within a process driven environment


• Have an eye for continuous improvement to help enhance Fujitsus Data Centre offering


• Pro-active in your approach to work

Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Data Centre Operations or customer support then this could be the next opportunity for you.

• 26 Days annual leave plus public holidays (3 flexible)


• Pension - Double matching contributions of up to 10%


• Life assurance


• Companywide incentive plans


• Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)


• Perks at work - employee discounts


• Employee assistance programme/ virtual GP

Recruitment process

The recruitment process consists of one stage of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [e-mail] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer:

Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric:

Our work environments enable you toBe Completely You.Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.