2nd Line Wintel Engineer

Fujitsu Limited; Stevenage; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

26 Days annual leave

Pension – Double matching up to 10%

Life assurance

Companywide incentive plans

Flexible benefits

Perks at work – employee discounts

Employee assistance programme

Virtual GP

Zusammenfassung

Fujitsu is seeking a 2nd Line WINTEL Engineer to join a team of 2nd/3rd line engineers in a UK on-site role. You will review Windows requests, build and configure Windows Servers in VMware, patch systems, and ensure builds meet Fujitsu and customer standards while maintaining security and SLA adherence.

You will work from a service desk context with ticket-based resolutions, participate in engineering meetings, and may engage in related projects as needed.

Qualifikationen

• Experience in a similar role advantageous.
• Ability to manage service desk tickets and adhere to SLAs.
• Knowledge of server builds, security standards and patch management.

Aufgaben

• Review Windows-related work requests with rapid turnaround.
• Build images and configure Windows Servers on VMware.
• Patching and upgrades of Windows Servers.
• Maintain security and compliance with standards; report risks.
• Attend Bi-Weekly Engineering meetings and support testing activities.

Kenntnisse

Windows Server 2016

Windows Server 2019

Windows Server 2022

Active Directory

DNS

WSUS

VMware

Backups

System Center

Scripting

Jobbeschreibung

Location Flexibility: Primary Location Only

Posting Start Date: 10/6/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

We are looking for a 2nd Line WINTEL Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stakeholders utilising the IT Service Management Toolset.

This is an on-site office based role.

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Engineer, you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve reviewing Customer Windows related work requests with quick turn‑around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi‑Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA’s and KPI’s (i.e. document reviews / system installation). Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities. The successful applicant may also engage in projects further afield from time to time. Experience in a similar role would be advantageous. You will be working from assigned service desk tickets to Investigate, assess and resolve customer and system issues in timescales laid down in SLA’s in accordance with defined procedures and adhere to all IS Policy documents, including Change & Release, Configuration, and Security etc… Maintain the security of the network services in accordance with the Establishment’s Security Operating Orders and current process documentation.

Your transferable skills and experience:

• Windows Server 2016, 2019 and 2022
• AD (Active Directory), DNS, WSUS
• VMware
• Backups (NetApp SAN and Cohesity)
• Microsoft System Centre Operations
• Scripting

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Service support this could be the next opportunity for you.

Hours of work:

Our support requirements are Mon‑Fri between 0700 & 1900. You will cover 37 hours over the week with a typical day from 0700 – 1530 or 1030 – 1900. There is no weekend working, however overtime may be available, which may include weekends.

Your benefits:

• 26 Days annual leave plus public holidays (3 flexible)
• Pension – Double matching contributions of up to 10%
• Life assurance
• Companywide incentive plans
• Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)
• Perks at work – employee discounts
• Employee assistance programme/ virtual GP

Recruitment process:

The recruitment process consists of one stage of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [e-mail] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together:

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric:

Our work environments enable you to Be Completely You. Our active people‑led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.