Data Centre Operations Lead (24/7 Shifts)

TGS International Group; Acton; On-site; GBP 55,000 - 75,000; Full time

Job summary

TGS International Group in Acton, United Kingdom, is seeking a Data Centre Team Leader to oversee day-to-day operations in a large-scale, mission-critical environment. This hands-on leadership role coordinates a team of engineers and drives delivery of infrastructure deployments, operational support and change activities across facilities.

You will manage incidents, health checks and asset records, mentor staff and collaborate with vendors to ensure high service standards in a 24/7 shift-based

Qualifications

• Previous experience within data centre operations, critical environments, or enterprise infrastructure environments.
• Experience leading or supervising technical teams.
• Strong knowledge of structured cabling, hardware deployments, and physical infrastructure.
• Experience with change management, incident management, and service delivery processes.
• Familiarity with asset management and IT service management systems.
• Excellent communication, organisational, and stakeholder management skills.
• Ability to work effectively in fast-paced, 24/7 operational environments.
• Industry certifications relating to networking, data centre operations, or service management.
• Experience within enterprise, financial services, colocation, or mission-critical environments.
• Previous experience working within a shift-based support environment.

Responsibilities

• Lead and coordinate a team of Data Centre Operations Engineers within a shift-based environment.
• Oversee hardware installations, rack and stack activities, structured cabling, and infrastructure changes.
• Ensure all operational activities are delivered in line with customer processes and change procedures.
• Manage incidents, break-fix activities, and escalation processes.
• Conduct routine facility inspections, health checks, and environmental monitoring.
• Maintain accurate asset, inventory, and configuration records.
• Coordinate third-party vendors, contractors, and site access activities.
• Produce operational reports, documentation, and handovers.
• Mentor, train, and support team members to ensure high service standards.
• Drive continuous improvement across operational processes and service delivery.

Skills

Leadership

Structured cabling

Hardware deployments

Incident management

Asset management

IT service management

Job description

TGS International Group in Acton, United Kingdom, is seeking a Data Centre Team Leader to oversee day-to-day operations in a large-scale, mission-critical environment. This hands-on leadership role coordinates a team of engineers and drives delivery of infrastructure deployments, operational support and change activities across facilities.

You will manage incidents, health checks and asset records, mentor staff and collaborate with vendors to ensure high service standards in a 24/7 shift-based