Data Centre Operations Analyst

Akkodis; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading tech company is seeking a Data Centre Operations Analyst in West London. This role involves supporting the deployment and maintenance of data centre infrastructure, ensuring a clean and secure environment, and providing hands-on technical support. Candidates should have at least one year of experience in data centre operations and a full UK driving license. The position requires participation in a 24/7 shift rota and may involve travel between sites.

Qualifications

• At least 1 year of hands-on data centre or infrastructure experience.
• Strong understanding of cabling, racking, and IT hardware support.

Responsibilities

• Managing and maintaining customer racks, cabling, and power.
• Providing on-site support for audits, cross-connects, and tape/media handling.

Skills

Customer-focused

Communication

Tools

Ticketing systems

Office 365

SharePoint

Excel

Job description

Data Centre Operations Analyst (JN -052025-425398) West London, England

Full-time, West London

Shift Pattern: 4 Days on, 4 Days off - (7am - 7pm / 7pm - 7am)

Full, clean UK Driving License required

Candidates need to be SC eligible

Brief

I’m looking for a Data Centre Operations Analyst to join a growing tech team delivering essential support and infrastructure services for enterprise clients across UK data centres.

You'll be supporting the deployment, operation, and maintenance of data centre infrastructure whilst providing hands-on technical and operational support to both external and internal users.

What you’ll be doing

• Managing and maintaining customer racks, cabling, and power
• Handling hardware installs, moves, and decommissions ("lift and shift")
• Providing on-site support for audits, cross-connects, and tape/media handling
• Logging and updating work in ticketing and tracking systems
• Ensuring the data centre floor is clean, secure, and client-ready
• Working closely with customers and internal teams on site requests and support
• Participating in 24/7 shift rota, with travel between regional sites as needed

What you’ll bring

• At least 1 year of hands-on data centre or infrastructure experience
• Strong understanding of cabling, racking, and IT hardware support
• Confidence using ticketing systems and documenting work accurately
• A proactive, customer-focused approach with solid communication skills
• A full, clean UK driving licence and willingness to travel between sites

Bonus if you have

• Certifications like CCNA, MCSA, or ITIL
• Experience with media handling and tape rotation
• Familiarity with Office 365, SharePoint, or Excel

Application Details

Please include your first and last name.

Email: @

Phone: Please include your country code.

CV / Resume:

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.

No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.