Data Centre Engineer

HAMILTON ROWE RECRUITMENT SERVICES LTD; Swindon; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

23 days annual leave

Company pension

Internal progression

Additional training

Job summary

Hamilton Rowe Recruitment Services Ltd is seeking an experienced Data Centre Engineer in Swindon on a 4on 4off shift, covering days and nights. Salary ranges £38,000–£45,000 and requires experience in data centre operations including cross-connects, patching, and racking.

You will support both pre-scheduled and reactive workflows in a high-availability environment. The role involves plan/optimize space, manage cables, and ensure SLAs while complying with regulations.

Qualifications

• Data centre experience required, including rack elevation and hardware handling.
• Experience with cross-connects and cabinet patching.
• Able to resolve faults in live hosting environments and meet SLAs.

Responsibilities

• Provide support for pre-scheduled and reactive operational workflows at the Swindon Data Centre or other locations as arranged.
• Plan and optimize Data Centre space and cabinet utilization per standards.
• Prepare quotations aligned with OLAs and standards.
• Mount servers, storage, and network equipment in cabinets per DC standards.
• Install Data Centre cabling for managed solutions and internal networks following design docs.
• Deliver pre- and post-sales support to relevant teams and managers.
• Manage Remedy/ServiceNow tickets ensuring actions meet OLAs and SLAs.
• Support governance by addressing non-compliance and driving to resolution.
• Investigate incidents, identify root causes, and implement remedies.
• Prepare accurate reports and ensure compliance with regulations.

Skills

Data centre experience

Rack elevation design

Cross-connect installation

Cabinet patching

Troubleshooting live hosting faults

Mechanical & electrical DC knowledge

Tools

Remedy/ServiceNow

Job description

Data Centre Engineer

Swindon

£38,000 - £45,000

Our client is looking for an experienced Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.

Please note, you must have experience working within a Data Centre environment to be considered for this role.

Job Duties

• Provide support for both pre-scheduled and reactive operational workflows at the Swindon Data Centre or, as pre-arranged, at other locations.
• Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with Vodafone Hosting Data Centre Standards.
• Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
• Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
• Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.
• Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
• Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
• Support governance activities by addressing any non-compliance issues and managing them to resolution.
• Investigate incidents and faults, identify root causes, and implement appropriate remedies.
• Prepare accurate and timely reports as required.
• Ensure corrective and repair work complies with current regulations.

Key Requirements

• Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
• Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.
• Proficient in troubleshooting and resolving faults in live customer hosting solutions.
• Strong understanding of the mechanical and electrical configurations within a Data Centre.

Salary & Benefits

• £38,000 - £45,000
• Working on a 4on 4off shift (7am - 7pm & 7pm - 7am)
• 23 days annual leave entitlement
• Company pension
• Internal progression
• Additional training