Data Center IT Manager - GPU & Infra Ops

Nebius; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and learning opportunities

Flexibility and work-life balance

Collaborative and innovative culture

Opportunity to work on impactful AI projects

International environment and talented teams

Job summary

Nebius in Greater London is seeking an experienced IT Support Manager to oversee operations in our data center, ensuring efficient management of IT infrastructure. You will lead technical teams, resolve escalated incidents, and ensure high service levels for GPU clusters.

The ideal candidate will have over 3 years of experience in technical support management, a strong background in server hardware issues, and proficiency in English. Enjoy a collaborative environment with opportunities for professional growth.

Qualifications

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems.
• Solid understanding of data center operations and enterprise networking principles.

Responsibilities

• Lead and manage technical support teams in a data center.
• Ensure high availability and reliability of GPU clusters and IT infrastructure.
• Act as the primary escalation point for operational incidents.

Skills

Experience managing technical support teams

Diagnosing and resolving server hardware issues

Understanding of data center operations

IT service management processes

Proficiency with Linux/Unix

Managing operational KPIs

Analytical skills

Strong sense of ownership

Proficient in spoken and written English

Job description

Nebius in Greater London is seeking an experienced IT Support Manager to oversee operations in our data center, ensuring efficient management of IT infrastructure. You will lead technical teams, resolve escalated incidents, and ensure high service levels for GPU clusters.

The ideal candidate will have over 3 years of experience in technical support management, a strong background in server hardware issues, and proficiency in English. Enjoy a collaborative environment with opportunities for professional growth.