Data Analyst & Support Officer

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

An exciting opportunity for a Data Analyst & Support Officer exists at the Royal Borough of Windsor and Maidenhead. This full-time role involves managing and analyzing data related to waste and cleansing contracts, supporting initiatives to enhance recycling efforts, and ensuring compliance with reporting standards. The position offers hybrid working, generous benefits, and a chance to contribute to public services in a dynamic environment.

Benefits

32 days of annual leave

Flexible working arrangements

Generous Local Government Pension scheme

Free employee parking

Employee Assistance Programme

Discount access with retailers and gyms

Qualifications

• Enthusiastic, proactive, and a team player.
• Ability to work independently and collaboratively.
• Experience managing large datasets.

Responsibilities

• Develop and maintain data management systems for service monitoring.
• Research and analyze data to improve service efficiency.
• Input monthly service data to support performance indicators.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Ability to manage large datasets

Proactivity

Job description

We have an exciting opportunity for a Data Analyst & Support Officer to join us!

This is a full-time, permanent role with hybrid working and a salary of £32,962 - £36,791 per annum.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is located in Berkshire, one of the most economically productive and innovative areas in the country. The borough council is proud of its dedicated team of professionals committed to providing quality services. RBWM offers significant opportunities due to its proximity to London, expanding business sectors, and status as a cultural and tourism hub, including attractions like Windsor Castle, Legoland, and Ascot Racecourse.

With our Royal connections, we often attract global attention, and we continue to rise to new challenges.

This role provides an excellent opportunity for an enthusiastic Data Analyst & Support Officer to join our Environmental Services team.

The Role

You will be responsible for managing and developing data related to waste and cleansing contracts through data entry, analysis, and performance monitoring. You will ensure government reporting is accurate and compliant with legislative changes. Additionally, you will support management through targeted initiatives and campaigns to increase recycling and reduce waste, helping to achieve savings and meet corporate and government targets. You will report to the Waste & Cleansing Contracts Manager.

Your Responsibilities

• Develop and maintain data management systems for detailed analysis and service monitoring.
• Research, analyze, and manage data to identify trends and improve service efficiency and quality.
• Input monthly service data to support reporting of Waste Data Flow and performance indicators.
• Assist the Waste & Cleansing Contracts Manager in contract monitoring, data analysis, and ensuring performance standards are met.
• Support projects and service development through targeted initiatives and communication campaigns.

Candidate Requirements

• Excellent communication skills.
• Enthusiastic, proactive, and a team player.
• Ability to work independently and collaboratively.
• Experience managing large datasets.
• Strong organizational skills and attention to detail.

What We Offer

• 32 days of annual leave.
• Flexible working arrangements, including hybrid working.
• Generous Local Government Pension scheme, including life cover and AVC options.
• Free employee parking near the offices.
• Give As You Earn scheme.
• Instant Reward Scheme for recognizing achievements.
• Employee Assistance Programme for support and counseling.
• Access to discounts with retailers, gyms, and travel providers.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation. We are an equal opportunities employer and encourage applications from all backgrounds to strengthen our team.

If you have a disability, are a current or former armed forces member, or have been part of a care system up to age 25, you are guaranteed an interview if you meet the minimum requirements.

Interview dates: Week beginning 14th July 2025.

For informal discussions, contact Anna Humphries, Waste & Cleansing Contracts Manager, at [e-mail].