Danish Speaking Inbound Sales & Customer Advisor

TN United Kingdom; London; Hybrid; GBP 26,000 - 37,000; Full time

Job summary

A leading company in London is seeking a Danish Speaking Inbound Sales & Customer Advisor. This role involves providing excellent customer service in both English and Danish, handling inquiries via various communication channels, and ensuring customer satisfaction. The position offers a hybrid work model and opportunities for career progression in a fun and sociable team environment.

Benefits

50% discount with More bus

Pension Scheme with Standard Life

Eye test vouchers and discounts

Discounted gym membership with Anytime Fitness

Involvement in local charities and fundraising

Campaign-specific benefits and incentives

£1000 reward for referring a friend

Apprenticeship and career development schemes

Recognition and rewards

Qualifications

• Ability to communicate and empathize with customers.
• Confident and professional manner.

Responsibilities

• Responding to emails and calls in English and Danish.
• Handling customer inquiries and updating details.

Skills

Communication

Empathy

Job description

Social network you want to login/join with:

Danish Speaking Inbound Sales & Customer Advisor, London

col-narrow-left

Client:

South West Recruitment

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

3cc9346649e2

Job Views:

2

Posted:

17.05.2025

Expiry Date:

01.07.2025

col-wide

Job Description:

We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

• Responding to English and Danish emails, answering English and Danish calls,
• Dealing with customer queries on our system and translating replies from English to Danish and Danish to English.
• Delivering customer service/excellence in all aspects of supporting clients' customers over the phone and in writing in both English and Danish.
• Communicating directly with customers via phone, email, social media, and live web chat.
• Handling customer inquiries and updating customer details (address, payment methods).

The Multilingual Consultant will report into the Dutch Team Leader.

You should have:

• A natural ability to communicate and empathize
• A confident and professional manner
• A genuine willingness to help customers with their challenges
• The desire to enjoy your work!

Salary: £26,700 per annum + benefits

Commission: Uncapped, rewarded for sales results, paid monthly. On target earnings of £5,000 per year.

Progression: Opportunities to advance to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, and Team Manager.

Hours: 37.50 per week, with shifts between 8 am - 8 pm Monday-Friday, 8 am - 4 pm Saturday, and 9 am - 4 pm Sunday. Includes rotating weekend shifts with a weekday off in lieu.

• IIP Accredited Employer
• Fun and sociable team environment
• 50% discount with More bus for monthly and quarterly tickets
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted gym membership with Anytime Fitness (24-hour gyms worldwide)
• Involvement in local charities and fundraising
• Campaign-specific benefits, discounts, incentives, and prizes
• £1000 reward for referring a friend
• Apprenticeship and career development schemes
• Recognition and rewards, including Love to Shop vouchers

We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

• Responding to English and Danish emails, answering calls in both languages,
• Handling customer queries and translating replies between English and Danish,
• Providing excellent customer service over the phone, email, social media, and live chat,
• Updating customer details such as address and payment methods.

The Multilingual Consultant will report into the Dutch Team Leader.

You should have:

• Strong communication and empathy skills
• Professional and confident demeanor
• Genuine willingness to assist customers
• Enjoyment of a fun work environment!

Salary: £26,700 per annum + benefits

Commission: Uncapped, based on sales, paid monthly. Expected earnings of £5,000 annually.

Progression: Opportunities include Support Agent, Helpdesk Agent, Senior, Trainer, Quality Support, and Team Manager roles.

Hours: 37.50 hours/week, shifts from 8 am to 8 pm on weekdays, 8 am to 4 pm Saturday, and 9 am to 4 pm Sunday, including alternate weekend shifts with a weekday off.

• IIP Accredited Employer
• Fun, sociable team culture
• 50% discount with More bus for tickets
• Pension with Standard Life
• Eye test vouchers and discounts
• Gym membership discounts with Anytime Fitness
• Involvement with charities and fundraising
• Various benefits, incentives, and prizes
• £1000 referral reward
• Apprenticeship and career development opportunities
• Recognition schemes with vouchers

Additional details include job title, reference, salary range, and sector specifics, which should be clarified and consolidated for clarity.