Damp & Housing Maintenance Technician

Derby City Council; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Job summary

Derby Homes, an organisation owned by Derby City Council, is seeking a customer-focused individual to join its team on a permanent basis at London Road, Derby. The role involves advising customers on damp, mould and condensation and providing practical help to resolve issues while maintaining high standards of service.

We value a can-do attitude, good communication and teamwork. You will be working across a busy customer-facing environment, with training provided on health and safety, and some

Qualifications

• Good communication skills and a can-do attitude.
• Be able to take control of situations and resolve problems.
• Able to work well in a team.
• Be prepared to move heavy items following training.

Responsibilities

• Provide advice to customers on damp, mould and condensation issues and assist in treating the problem.
• Deliver excellent customer service as part of the Derby Homes team.
• Follow health and safety guidelines and work with colleagues to resolve housing-related issues.

Skills

Customer service

Communication skills

Teamwork

Job description

Derby Homes, an organisation owned by Derby City Council, is seeking a customer-focused individual to join its team on a permanent basis at London Road, Derby. The role involves advising customers on damp, mould and condensation and providing practical help to resolve issues while maintaining high standards of service.

We value a can-do attitude, good communication and teamwork. You will be working across a busy customer-facing environment, with training provided on health and safety, and some